Propensity for Superstitious Learning at Work operationalized in three dimensions: overconfidence, lack of reflection, and late and ambiguous feedback

Authors

  • Walter Shuiti Kussano Mackenzie Presbyterian University image/svg+xml Author
  • Diógenes de Souza Bido Author

DOI:

https://doi.org/10.13037/gr.vol42.e202610337

Keywords:

Superstitious learning; Overconfidence; Late feedback

Abstract

The aim of the article was to operationalize the propensity for superstitious learning (PSL) as a three-dimensional construct: overconfidence, lack of reflection, and late and ambiguous feedback, with dependent variables being complaints, rework, and errors at work. PSL occurs when the learning experience is convincing but the connections between causes and effects are incorrect. A total of 173 valid responses were obtained and analyzed using SmartPLS 4 software. The late feedback item was excluded because it showed a non-significant factor load, and it was grouped with the ambiguous feedback construct due to a high correlation. These modifications met the criteria for validity and reliability. The relationship between late and ambiguous feedback and the frequency of complaints, rework, and errors was confirmed. It is noteworthy the development of the late/ambiguous feedback scale and the warning about the importance of reflection, even in the face of positive results

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Author Biographies

  • Walter Shuiti Kussano, Mackenzie Presbyterian University

    Universidade Presbiteriana Mackenzie - São Paulo - SP - Brasil

    Doutorando do Programa de Pós-Graduação em Administração de Empresas na linha de Gestão Humana e Social nas Organizações (GHSO). Mestre em Administração de empresas pela Universidade Presbiteriana Mackenzie. Graduado em Administração de Empresas pelo Pontifícia Universidade Católica de São Paulo. Professor de ensino superior do Centro Paula Souza

    Link do ORCID: https://orcid.org/0000-0002-4937-6733

  • Diógenes de Souza Bido

    Livre docente na área de 'Métodos Quantitativos e Informática: Estatística e Pesquisa Operacional' pela FEA/USP (2019) SP - Brasil, Pós-doutorado no IPEN (2016), Doutor (2004) e mestre em Administração de Empresas pela FEA/USP (1999)  - SP - Brasil.

    Professor Titular na Universidade Presbiteriana Mackenzie - SP - Brasil. Coordenador do Programa de Pós-graduação em Administração de Empresas e presidente da Comissão de Bolsas CAPES do PPGA desde 2022 e pesquisador com os seguintes temas: Aspectos metodológicos da pesquisa em administração, modelagem de equações estruturais (LISREL e PLS-SEM), análise multivariada, Análise de condições necessárias, Aprendizagem individual e nas organizações e Medidas em Aprendizagem Organizacional. Líder do Grupo de Pesquisa CNPq "Pesquisa e Formação em Administração" desde 2013: http://dgp.cnpq.br/dgp/espelhogrupo/6714.   

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Published

2026-11-03

Issue

Vol. 42 (2026): GESTÃO & REGIONALIDADE

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Articles

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Copyright (c) 2026 Walter Shuiti Kussano, Diógenes de Souza Bido (Autor)

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How to Cite

Propensity for Superstitious Learning at Work operationalized in three dimensions: overconfidence, lack of reflection, and late and ambiguous feedback. (2026). Gestão & Regionalidade, 42, e202610337. https://doi.org/10.13037/gr.vol42.e202610337