Propensión al Aprendizaje Supersticioso en el Trabajo operacionalizada en tres dimensiones: exceso de confianza, falta de reflexión y retroalimentación tardía y ambigua
DOI:
https://doi.org/10.13037/gr.vol42.e202610337Palabras clave:
Aprendizaje supersticioso; Exceso de confianza; Retroalimentación tardíaResumen
El aprendizaje actúa como una espada de doble filo, ya que puede generar rutinas positivas o negativas. ¿Cómo saber si la experiencia utilizada en una decisión resulta de aprendizaje supersticioso? El objetivo de este artículo es profundizar la comprensión de la propensión al aprendizaje supersticioso (PAS), que ocurre cuando la experiencia subjetiva del aprendizaje es convincente, pero las conexiones entre causas y efectos no son correctas, pudiendo dificultar el desarrollo de los negocios e incluso llevar a la mortalidad organizacional. La recolección de datos se realizó mediante cuestionario electrónico, con 173 respuestas válidas analizadas en el SmartPLS 4. Un ítem fue excluido por carga no significativa, y la retroalimentación tardía y ambigua fue agrupada por falta de validez discriminante. Estas modificaciones cumplieron con los criterios de validez y confiabilidad. Solo la hipótesis H1c(+) fue respaldada. Se destacan el desarrollo de la escala de retroalimentación tardía/ambigua y la advertencia sobre la importancia de la reflexión, incluso ante resultados positivos.
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